RICOH INNOVATIONS PRIVATE LIMITED ("RIPL") knows that you take your privacy seriously. We do, too. We are committed to giving you transparency of our privacy practices and control over your data in connection with RIPL's Service. There are many different ways you can use our services and innovative technologies. As you use our services, we want you to be clear how we're using information and the ways in which you can protect your privacy.
Personal Information we collect
We collect information to provide better services to all of our developers. – We collect information in two ways:-
- Personal Information You Provide to Us: We receive and store any information you
enter on our Service or provide to us in any other way.
The types of Personal Information collected may include your name, password, email address and
optionally the company name.
The Personal Information you provide is used for such purposes as allowing you to set up a developer
account and communicating with you about specials and new features, apps and innovative
technologies. We may also draw upon this Personal Information in order to adapt the Services of our
community to your needs, to research the effectiveness of our network and Services, and to develop
new tools for the community.
Information Collected Automatically: When you use the
Service, RIPL automatically receives and records information on our server logs from your
browser or mobile platform, including your IP address, cookie information, and the page you
requested. We treat this data as non-Personal Information, except where we are required to do
this data in aggregate form.
- Device information: We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number);
- Log information: When you use our services or view content provided by us, we may automatically collect and store certain information in server logs. This may include:
- Details of how much you used our service, such as your search queries.
- Telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.
- Internet Protocol address.
- Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
- Cookies that may uniquely identify your browser.
- Local storage: We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
We may provide aggregate information to our partners about how our customers, collectively, use our site
so that our partners may also understand how often people use our Service.
Personal Information about our developers is an integral part of our business. We
neither rent nor sell your Personal Information to anyone.
We may share your Personal Information to our "agents". We employ other companies and people to perform
tasks on our behalf and need to share your information with them to provide products or services to you.
Our agents do not have any right to use Personal Information we share with them beyond what is necessary
to assist us, and they provide a comparable level of protection for your Personal Information.
We use the information we collect from all of our services to provide, maintain,
protect and improve them, to develop new ones, and to protect our developers.
We may use the name you provide for your Profile across all of the services we offer
that requires an Account.
When you contact us, we may keep a record of your communication to help solve any
issues you might be facing. We may use your email address to inform you about our services, such as
letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies to improve your
developer experience and the overall quality of our services.
We will ask for your consent before using information for a purpose other than those
The RIPL service also has the following applications:
• OpenSnap Android App
• OpenSnap iOS App
• OpenSnap Windows Phone App
RIPL or substantially all of its assets are acquired, or in the unlikely event that
RIPL goes out of business or enters bankruptcy, developer information would be one of the assets that is
transferred or acquired by a third party.
We may release Personal Information when we believe in good faith that release is
necessary to comply with the law, including laws outside your country of residence; enforce or apply our
conditions of use and other agreements; or protect the rights, property, or safety of RIPL, our
employees, our developer, or others. This includes exchanging information with other companies and
organizations. (Including outside your country of residence) for fraud protection and credit risk
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive
through your browser to enable our systems to recognize your browser and tell us how and when pages in
our site are visited and by how many people. RIPL cookies do not collect Personal Information, and we do
not combine the general information collected through cookies with other Personal Information to tell us
who you are or what your email address is.
Most browsers have an option for turning off the cookie feature, which will prevent
your browser from accepting new cookies, as well as (depending on the sophistication of your browser
software) allowing you to decide on acceptance of each new cookie in a variety of ways.
Your RIPL account Personal Information is protected by a password for your privacy and
security. You need to prevent unauthorized access to your account and Personal Information by selecting
and protecting your password appropriately, and limiting access to your computer and browser by signing
off after you have finished accessing your account.
RIPL endeavors to safeguard developer information to ensure that developer account
information is kept private. However, RIPL cannot guarantee the security of developer account
information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise
the security of developer information at any time.
The Service may contain links to other sites. RIPL is not responsible for the privacy
policies and/or practices on other sites. When linking to another site, you should read the privacy
If you are located outside India, please note that this site is hosted on our computer
servers in India. Therefore, your information may be processed and stored in India. As a result, Indian
union and state governments, courts, or law enforcement or regulatory agencies may be able to obtain
disclosure of your information through laws applicable in India. Your use of this site or the Service or
your submission of any Personal Information to us will constitute your consent to the transfer of your
Personal Information outside of your home country, which may provide for different data protection rules
than in your country.
RIPL allows you to access the following information about you for the purpose of
viewing, and in certain situations, updating that information and ensuring that it is accurate and
complete. You can access this information on the RIPL website by visiting the developer settings page
(except usage information, which can be accessed in the website). This list will change as our Service
• Phone number
• Email address
• Other developer profile information (for example, home city, photo)
Even after you remove information from your account or profile, copies of that
information may remain viewable elsewhere, to the extent it has been shared with others, it was
otherwise distributed pursuant to your privacy settings, or it was copied or stored by other developers.
Removed and deleted information may remain on backup media for up to 90 days (Ninety days) prior
to being deleted from our servers.
changes in the way we use Personal Information, we will notify you by posting an announcement on our
the Service after such changes have been first posted.
If you have any questions or concerns regarding privacy using the Service, please Contact
Us and we will make every effort to resolve your concerns.